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remove unused csv columns from cis
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phase,method_name,description,facilitation_prompts,best_for,complexity,typical_duration
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phase,method_name,description,facilitation_prompts
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empathize,User Interviews,Conduct deep conversations to understand user needs experiences and pain points through active listening,What brings you here today?|Walk me through a recent experience|What frustrates you most?|What would make this easier?|Tell me more about that
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empathize,Empathy Mapping,Create visual representation of what users say think do and feel to build deep understanding,What did they say?|What might they be thinking?|What actions did they take?|What emotions surfaced?
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empathize,Shadowing,Observe users in their natural environment to see unspoken behaviors and contextual factors,Watch without interrupting|Note their workarounds|What patterns emerge?|What do they not say?
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