diff --git a/src/modules/cis/workflows/design-thinking/design-methods.csv b/src/modules/cis/workflows/design-thinking/design-methods.csv index 8af98e41..ef2eaa00 100644 --- a/src/modules/cis/workflows/design-thinking/design-methods.csv +++ b/src/modules/cis/workflows/design-thinking/design-methods.csv @@ -1,4 +1,4 @@ -phase,method_name,description,facilitation_prompts,best_for,complexity,typical_duration +phase,method_name,description,facilitation_prompts empathize,User Interviews,Conduct deep conversations to understand user needs experiences and pain points through active listening,What brings you here today?|Walk me through a recent experience|What frustrates you most?|What would make this easier?|Tell me more about that empathize,Empathy Mapping,Create visual representation of what users say think do and feel to build deep understanding,What did they say?|What might they be thinking?|What actions did they take?|What emotions surfaced? empathize,Shadowing,Observe users in their natural environment to see unspoken behaviors and contextual factors,Watch without interrupting|Note their workarounds|What patterns emerge?|What do they not say? diff --git a/src/modules/cis/workflows/innovation-strategy/innovation-frameworks.csv b/src/modules/cis/workflows/innovation-strategy/innovation-frameworks.csv index e2f0cd43..e441fa72 100644 --- a/src/modules/cis/workflows/innovation-strategy/innovation-frameworks.csv +++ b/src/modules/cis/workflows/innovation-strategy/innovation-frameworks.csv @@ -1,4 +1,4 @@ -category,framework_name,description,key_questions,best_for,complexity,typical_duration +category,framework_name,description,key_questions disruption,Disruptive Innovation Theory,Identify how new entrants use simpler cheaper solutions to overtake incumbents by serving overlooked segments,Who are non-consumers?|What's good enough for them?|What incumbent weakness exists?|How could simple beat sophisticated?|What market entry point exists? disruption,Jobs to be Done,Uncover customer jobs and the solutions they hire to make progress - reveals unmet needs competitors miss,What job are customers hiring this for?|What progress do they seek?|What alternatives do they use?|What frustrations exist?|What would fire this solution? disruption,Blue Ocean Strategy,Create uncontested market space by making competition irrelevant through value innovation,What factors can we eliminate?|What should we reduce?|What can we raise?|What should we create?|Where is the blue ocean? diff --git a/src/modules/cis/workflows/problem-solving/solving-methods.csv b/src/modules/cis/workflows/problem-solving/solving-methods.csv index 4c7bd94d..3b8f1353 100644 --- a/src/modules/cis/workflows/problem-solving/solving-methods.csv +++ b/src/modules/cis/workflows/problem-solving/solving-methods.csv @@ -1,8 +1,8 @@ -category,method_name,description,facilitation_prompts,best_for,complexity,typical_duration -diagnosis,Five Whys Root Cause,Drill down through layers of symptoms to uncover true root cause by asking why five times,Why did this happen?|Why is that the case?|Why does that occur?|What's beneath that?|What's the root cause?,linear-causation,simple,10-15 -diagnosis,Fishbone Diagram,Map all potential causes across categories - people process materials equipment environment - to systematically explore cause space,What people factors contribute?|What process issues?|What material problems?|What equipment factors?|What environmental conditions?,complex-multi-factor,moderate,20-30 -diagnosis,Problem Statement Refinement,Transform vague complaints into precise actionable problem statements that focus solution effort,What exactly is wrong?|Who is affected and how?|When and where does it occur?|What's the gap between current and desired?|What makes this a problem?,problem-framing,simple,10-15 -diagnosis,Is/Is Not Analysis,Define problem boundaries by contrasting where problem exists vs doesn't exist to narrow investigation,Where does problem occur?|Where doesn't it?|When does it happen?|When doesn't it?|Who experiences it?|Who doesn't?|What pattern emerges?,pattern-identification,simple,15-20 +category,method_name,description,facilitation_prompts +diagnosis,Five Whys Root Cause,Drill down through layers of symptoms to uncover true root cause by asking why five times,Why did this happen?|Why is that the case?|Why does that occur?|What's beneath that?|What's the root cause? +diagnosis,Fishbone Diagram,Map all potential causes across categories - people process materials equipment environment - to systematically explore cause space,What people factors contribute?|What process issues?|What material problems?|What equipment factors?|What environmental conditions? +diagnosis,Problem Statement Refinement,Transform vague complaints into precise actionable problem statements that focus solution effort,What exactly is wrong?|Who is affected and how?|When and where does it occur?|What's the gap between current and desired?|What makes this a problem? +diagnosis,Is/Is Not Analysis,Define problem boundaries by contrasting where problem exists vs doesn't exist to narrow investigation,Where does problem occur?|Where doesn't it?|When does it happen?|When doesn't it?|Who experiences it?|Who doesn't?|What pattern emerges? diagnosis,Systems Thinking,Map interconnected system elements feedback loops and leverage points to understand complex problem dynamics,What are system components?|What relationships exist?|What feedback loops?|What delays occur?|Where are leverage points? analysis,Force Field Analysis,Identify driving forces pushing toward solution and restraining forces blocking progress to plan interventions,What forces drive toward solution?|What forces resist change?|Which are strongest?|Which can we influence?|What's the strategy? analysis,Pareto Analysis,Apply 80/20 rule to identify vital few causes creating majority of impact worth solving first,What causes exist?|What's the frequency or impact of each?|What's the cumulative impact?|What vital few drive 80%?|Focus where?