Renn F
f48106cbb6
Markdown and editors soft-wrap on their own, so the manual ~75-char line breaks across the docs added nothing but noise. Join wrapped prose, list items, and paragraphs into single lines across 67 docs — README, CLAUDE.md, deployment, usage, the RAG knowledge base, and the agent role prompts. Whitespace-only: code fences, tables, and blockquote alerts are byte-identical and the change is token-verified (no content altered). Applied with a deterministic reflow tool (committed separately). Also lands two doc edits that were awaiting commit: the measured under-load resource numbers in usage.md and the pr_reviewer additions to the org-structure RAG doc.
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Escalation Workflow
Escalation Chain
Developer/QA/Documenter
↓
Cell PM
↓
Main PM
↓
Product Owner / Head of Marketing (Board)
↓
CEO
escalate_up walks this chain one rung at a time — it auto-routes to your immediate escalation target; you cannot choose a higher level or skip a rung.
The one exception is escalate_to_ceo: it is a separate verb, available only to Main PM and the Board (Product Owner / Head of Marketing), that goes straight to the CEO for final approval of a major task. It is not part of the escalate_up chain.
How to Escalate (up one rung)
escalate_up(
task_id="<task>",
reason="Need clarification on the API contract",
)
Auto-routes to your escalation target (you cannot choose it).
When to Escalate
| Situation | Escalate To |
|---|---|
| Unclear requirements | Cell PM |
| Blocked by external factor | Cell PM |
| Blocked by another task | Cell PM |
| Cross-cell coordination | Main PM (via Cell PM) |
| Major feature ready for CEO sign-off | CEO (via escalate_to_ceo, PM/Board only) |
Escalate vs Block
| Action | When | Verb |
|---|---|---|
| Escalate | Need a decision / help from above | escalate_up |
| Block | Can't proceed on an external dependency | i_am_blocked |
There is no agent-facing "pause" verb. If you need to step off a task you claimed but haven't progressed, use unclaim(task_id) to return it to the pool.
Blocking a Task
i_am_blocked(
task_id="<task>",
reason="Waiting for the auth service to land",
blocker_type="external",
what_needed="auth-service /token endpoint deployed",
)
Your Cell PM is notified and is the one who can unblock it.
CEO Escalation (Main PM / Board Only)
For major tasks requiring CEO approval:
escalate_to_ceo(
task_id="<task>",
reason="Major feature ready for final review",
)
Requirements:
- Task must be in
awaiting_pm_review - PR must exist
- Only Main PM, Product Owner, or Head of Marketing can call it
- PARENT TASKS ONLY — subtasks cannot be escalated to CEO
If you need to escalate a subtask, escalate the parent task instead. The CEO reviews the complete feature, not individual components.
Good Escalation Format
Include:
- What's the issue
- What context you have
- Specific question
- What you already tried
- How it's affecting work
Handling Escalations (PM)
- ACK the notification:
notify_ack(notification_id) - Investigate: read the task, journals, and channel messages
- Decide, or escalate further with
escalate_up - Communicate the decision (
say/dm/notify) - Unblock if needed:
unblock(task_id)
CRITICAL: Verbal resolution is NOT enough. To clear a block you MUST call unblock(task_id).