Release 202506241430

pyworker/pyworker/cli.py

@@ -95,6 +95,12 @@ def parse_args(args: List[str]) -> argparse.Namespace:
         help="Recalculate scores for all services (ignores --service-id)",
     )
 
+    # Service Score Recalculation task for all services
+    subparsers.add_parser(
+        "service-score-recalc-all",
+        help="Recalculate service scores for all services",
+    )
+
     return parser.parse_args(args)
 
 
@@ -358,6 +364,13 @@ def run_service_score_recalc_task(
         close_db_pool()
 
 
+def run_service_score_recalc_all_task() -> int:
+    """
+    Run the service score recalculation task for all services.
+    """
+    return run_service_score_recalc_task(all_services=True)
+
+
 def run_worker_mode() -> int:
     """
     Run in worker mode, scheduling tasks to run periodically.
@@ -396,6 +409,12 @@ def run_worker_mode() -> int:
             scheduler.register_task(
                 task_name, cron_expression, run_service_score_recalc_task
             )
+        elif task_name.lower() == "service_score_recalc_all":
+            scheduler.register_task(
+                task_name,
+                cron_expression,
+                run_service_score_recalc_all_task,
+            )
         else:
             logger.warning(f"Unknown task '{task_name}', skipping")
 
@@ -405,6 +424,12 @@ def run_worker_mode() -> int:
         "*/5 * * * *",
         run_service_score_recalc_task,
     )
+    # Register daily service score recalculation for all services
+    scheduler.register_task(
+        "service_score_recalc_all",
+        "0 0 * * *",
+        run_service_score_recalc_all_task,
+    )
 
     # Start the scheduler if tasks were registered
     if scheduler.tasks:
@@ -457,6 +482,8 @@ def main() -> int:
             return run_service_score_recalc_task(
                 args.service_id, getattr(args, "all", False)
             )
+        elif args.task == "service-score-recalc-all":
+            return run_service_score_recalc_all_task()
         elif args.task:
             logger.error(f"Unknown task: {args.task}")
             return 1

pyworker/pyworker/scheduler.py

@@ -62,11 +62,13 @@ class TaskScheduler:
             cron_expression: Cron expression defining the schedule.
             task_func: Function to execute.
             *args: Arguments to pass to the task function.
-            **kwargs: Keyword arguments to pass to the task function.
+            **kwargs: Keyword arguments to pass to the task function. `instantiate` is a special kwarg.
         """
+        instantiate = kwargs.pop("instantiate", True)
         # Declare task_instance variable with type annotation upfront
         task_instance: Any = None
 
+        if instantiate:
             # Initialize the appropriate task class based on the task name
             if task_name.lower() == "tosreview":
                 task_instance = TosReviewTask()
@@ -126,9 +128,13 @@ class TaskScheduler:
                     self.logger.info(f"Running task '{task_name}'")
                     # Use task instance as a context manager to ensure
                     # a single database connection is used for the entire task
+                    if task_info["instance"]:
                         with task_info["instance"]:
                             # Execute the registered task function with its arguments
                             task_info["func"](*task_info["args"], **task_info["kwargs"])
+                    else:
+                        # Execute the registered task function without a context manager
+                        task_info["func"](*task_info["args"], **task_info["kwargs"])
                     self.logger.info(f"Task '{task_name}' completed")
                 except Exception as e:
                     self.logger.exception(f"Error running task '{task_name}': {e}")

web/prisma/migrations/20250618081020_add_operating_since/migration.sql

@@ -0,0 +1,2 @@
+-- AlterTable
+ALTER TABLE "Service" ADD COLUMN     "operatingSince" TIMESTAMP(3);

web/prisma/schema.prisma

@@ -349,6 +349,8 @@ model Service {
   categories             Category[]                   @relation("ServiceToCategory")
   kycLevel               Int                          @default(4)
   kycLevelClarification  KycLevelClarification        @default(NONE)
+  /// The first known date when the service started operating. Used for New/Mature service attributes.
+  operatingSince         DateTime?
   overallScore           Int                          @default(0)
   privacyScore           Int                          @default(0)
   trustScore             Int                          @default(0)

web/prisma/triggers/01_karma_tx.sql

@@ -65,8 +65,25 @@ CREATE OR REPLACE FUNCTION handle_comment_approval(
     NEW RECORD,
     OLD RECORD
 ) RETURNS VOID AS $$
+DECLARE
+    is_user_related_to_service BOOLEAN;
+    is_user_admin_or_moderator BOOLEAN;
 BEGIN
     IF OLD.status = 'PENDING' AND NEW.status = 'APPROVED' THEN
+        -- Check if the user is related to the service (e.g., owns/manages it)
+        SELECT EXISTS(
+            SELECT 1 FROM "ServiceUser" 
+            WHERE "userId" = NEW."authorId" AND "serviceId" = NEW."serviceId"
+        ) INTO is_user_related_to_service;
+        
+        -- Check if the user is an admin or moderator
+        SELECT (admin = true OR moderator = true)
+        FROM "User"
+        WHERE id = NEW."authorId"
+        INTO is_user_admin_or_moderator;
+        
+        -- Only award karma if the user is NOT related to the service AND is NOT an admin/moderator
+        IF NOT is_user_related_to_service AND NOT COALESCE(is_user_admin_or_moderator, false) THEN
             PERFORM insert_karma_transaction(
                 NEW."authorId",
                 1,
@@ -78,6 +95,7 @@ BEGIN
             );
             PERFORM update_user_karma(NEW."authorId", 1);
         END IF;
+    END IF;
 END;
 $$ LANGUAGE plpgsql;
 
@@ -86,8 +104,18 @@ CREATE OR REPLACE FUNCTION handle_comment_verification(
     NEW RECORD,
     OLD RECORD
 ) RETURNS VOID AS $$
+DECLARE
+    is_user_admin_or_moderator BOOLEAN;
 BEGIN
     IF NEW.status = 'VERIFIED' AND OLD.status != 'VERIFIED' THEN
+        -- Check if the comment author is an admin or moderator
+        SELECT (admin = true OR moderator = true)
+        FROM "User"
+        WHERE id = NEW."authorId"
+        INTO is_user_admin_or_moderator;
+
+        -- Only award karma if the user is NOT an admin/moderator
+        IF NOT COALESCE(is_user_admin_or_moderator, false) THEN
             PERFORM insert_karma_transaction(
                 NEW."authorId",
                 5,
@@ -99,6 +127,7 @@ BEGIN
             );
             PERFORM update_user_karma(NEW."authorId", 5);
         END IF;
+    END IF;
 END;
 $$ LANGUAGE plpgsql;
 
@@ -146,12 +175,19 @@ DECLARE
     comment_author_id INT;
     service_name TEXT;
     upvote_change INT := 0; -- Variable to track change in upvotes
+    is_author_admin_or_moderator BOOLEAN;
 BEGIN
     -- Get comment author and service info
     SELECT c."authorId", s.name INTO comment_author_id, service_name
     FROM "Comment" c
     JOIN "Service" s ON c.id = COALESCE(NEW."commentId", OLD."commentId") AND c."serviceId" = s.id;
 
+    -- Check if the comment author is an admin or moderator
+    SELECT (admin = true OR moderator = true)
+    FROM "User"
+    WHERE id = comment_author_id
+    INTO is_author_admin_or_moderator;
+
     -- Calculate karma impact based on vote type
     IF TG_OP = 'INSERT' THEN
         -- New vote
@@ -181,6 +217,8 @@ BEGIN
         upvote_change := CASE WHEN NEW.downvote THEN -2 ELSE 2 END; -- -2 if upvote->downvote, +2 if downvote->upvote
     END IF;
 
+    -- Only award karma if the author is NOT an admin/moderator
+    IF NOT COALESCE(is_author_admin_or_moderator, false) THEN
         -- Record karma transaction and update user karma
         PERFORM insert_karma_transaction(
             comment_author_id,
@@ -191,6 +229,7 @@ BEGIN
         );
         
         PERFORM update_user_karma(comment_author_id, karma_points);
+    END IF;
     
     -- Update comment's upvotes count incrementally
     UPDATE "Comment"
@@ -236,11 +275,20 @@ CREATE OR REPLACE FUNCTION handle_suggestion_status_change()
 RETURNS TRIGGER AS $$
 DECLARE
     service_name TEXT;
+    is_user_admin_or_moderator BOOLEAN;
 BEGIN
     -- Award karma for first approval
     -- Check that OLD.status is not NULL to handle the initial creation case if needed,
     -- and ensure it wasn't already APPROVED.
     IF OLD.status IS DISTINCT FROM 'APPROVED' AND NEW.status = 'APPROVED' THEN
+        -- Check if the user is an admin or moderator
+        SELECT (admin = true OR moderator = true)
+        FROM "User"
+        WHERE id = NEW."userId"
+        INTO is_user_admin_or_moderator;
+        
+        -- Only award karma if the user is NOT an admin/moderator
+        IF NOT COALESCE(is_user_admin_or_moderator, false) THEN
             -- Fetch service name for the description
             SELECT name INTO service_name FROM "Service" WHERE id = NEW."serviceId";
 
@@ -257,6 +305,7 @@ BEGIN
             -- Update user's total karma
             PERFORM update_user_karma(NEW."userId", 10);
         END IF;
+    END IF;
 
     RETURN NEW; -- Result is ignored since this is an AFTER trigger
 END;

web/prisma/triggers/02_service_score.sql

@@ -95,6 +95,7 @@ DECLARE
     attributes_score INT := 0;
     recently_approved_factor INT := 0;
     tos_penalty_factor INT := 0;
+    operating_since_factor INT := 0;
 BEGIN
     -- Get verification status factor
     SELECT 
@@ -148,8 +149,20 @@ BEGIN
         tos_penalty_factor := -3;
     END IF;
     
+    -- Determine trust adjustment based on operatingSince
+    SELECT
+        CASE
+            WHEN "operatingSince" IS NULL THEN 0
+            WHEN AGE(NOW(), "operatingSince") < INTERVAL '1 year' THEN -4   -- New service penalty
+            WHEN AGE(NOW(), "operatingSince") >= INTERVAL '2 years' THEN 5   -- Mature service bonus
+            ELSE 0
+        END
+    INTO operating_since_factor
+    FROM "Service"
+    WHERE id = service_id;
+
     -- Calculate final trust score (base 100)
-    trust_score := 50 + verification_factor + attributes_score + recently_approved_factor + tos_penalty_factor;
+    trust_score := 50 + verification_factor + attributes_score + recently_approved_factor + tos_penalty_factor + operating_since_factor;
 
     -- Ensure the score is in reasonable bounds (0-100)
     trust_score := GREATEST(0, LEAST(100, trust_score));

web/src/actions/account.ts

@@ -1,5 +1,6 @@
 import { ActionError } from 'astro:actions'
 import { z } from 'astro:content'
+import { pick } from 'lodash-es'
 
 import { karmaUnlocksById } from '../constants/karmaUnlocks'
 import { createAccount } from '../lib/accountCreate'
@@ -7,7 +8,7 @@ import { captchaFormSchemaProperties, captchaFormSchemaSuperRefine } from '../li
 import { defineProtectedAction } from '../lib/defineProtectedAction'
 import { saveFileLocally } from '../lib/fileStorage'
 import { handleHoneypotTrap } from '../lib/honeypot'
-import { startImpersonating } from '../lib/impersonation'
+import { startImpersonating, stopImpersonating } from '../lib/impersonation'
 import { makeKarmaUnlockMessage, makeUserWithKarmaUnlocks } from '../lib/karmaUnlocks'
 import { prisma } from '../lib/prisma'
 import { redisPreGeneratedSecretTokens } from '../lib/redis/redisPreGeneratedSecretTokens'
@@ -225,4 +226,36 @@ export const accountActions = {
       return { user }
     },
   }),
+
+  delete: defineProtectedAction({
+    accept: 'form',
+    permissions: 'user',
+    input: z
+      .object({
+        ...captchaFormSchemaProperties,
+      })
+      .superRefine(captchaFormSchemaSuperRefine),
+    handler: async (_input, context) => {
+      if (context.locals.user.admin || context.locals.user.moderator) {
+        throw new ActionError({
+          code: 'FORBIDDEN',
+          message: 'Admins and moderators cannot delete their own accounts.',
+        })
+      }
+
+      await prisma.user.delete({
+        where: { id: context.locals.user.id },
+      })
+
+      const deletedUser = pick(context.locals.user, ['id', 'name', 'displayName', 'picture'])
+
+      if (context.locals.actualUser) {
+        await stopImpersonating(context)
+      } else {
+        await logout(context)
+      }
+
+      return { deletedUser }
+    },
+  }),
 }

web/src/actions/admin/service.ts

@@ -58,6 +58,7 @@ const serviceSchemaBase = z.object({
     .optional()
     .nullable()
     .default(null),
+  operatingSince: z.coerce.date().optional().nullable(),
   imageFile: imageFileSchema,
   overallScore: zodCohercedNumber(z.number().int().min(0).max(10)).optional(),
   serviceVisibility: z.nativeEnum(ServiceVisibility),
@@ -150,6 +151,7 @@ export const adminServiceActions = {
                 },
               }
             : undefined,
+          operatingSince: input.operatingSince,
         },
         select: {
           id: true,
@@ -258,7 +260,6 @@ export const adminServiceActions = {
                   ),
                 }
               : undefined,
-
           imageUrl,
           categories: {
             connect: categoriesToAdd.map((id) => ({ id })),
@@ -275,6 +276,7 @@ export const adminServiceActions = {
               attributeId,
             })),
           },
+          operatingSince: input.operatingSince,
         },
       })
 

web/src/components/ScoreGauge.astro

@@ -6,17 +6,29 @@ import { interpolate } from '../lib/numbers'
 import { KYCNOTME_SCHEMA_MINI } from '../lib/schema'
 import { transformCase } from '../lib/strings'
 
-import type { HTMLAttributes } from 'astro/types'
+import type { HTMLTag, Polymorphic } from 'astro/types'
 import type { Review, WithContext } from 'schema-dts'
 
-export type Props = HTMLAttributes<'div'> & {
+type Props = Polymorphic<{
+  as: HTMLTag
   score: number
   label: string
   total?: number
   itemReviewedId?: string
-}
+  showInfo?: boolean
+  children?: never
+}>
 
-const { score, label, total = 100, class: className, itemReviewedId, ...htmlProps } = Astro.props
+const {
+  as: Tag = 'div',
+  score,
+  label,
+  total = 100,
+  class: className,
+  itemReviewedId,
+  showInfo = false,
+  ...htmlProps
+} = Astro.props
 
 const progress = total === 0 ? 0 : Math.min(Math.max(score / total, 0), 1)
 
@@ -65,13 +77,13 @@ const { text, step, angle, formattedScore } = makeScoreInfo(score, total)
   )
 }
 
-<div
+<Tag
   {...htmlProps}
   class={cn(
     '2xs:size-24 relative flex aspect-square size-18 flex-col items-center justify-start text-white',
     className
   )}
-  role="group"
+  role={htmlProps.role ?? 'group'}
 >
   <div
     class={cn('2xs:text-[2rem] mt-[25%] mb-1 text-[1.5rem] leading-none font-bold tracking-tight', {
@@ -166,10 +178,14 @@ const { text, step, angle, formattedScore } = makeScoreInfo(score, total)
       transform={angle !== undefined ? `rotate(${angle}, 48, 48)` : undefined}
       class="stroke-night-700"></path>
 
-    <!-- Info icon -->
+    {
-    <!-- <path
+      showInfo && (
+        <path
           d="M88 13C85.2386 13 83 10.7614 83 8C83 5.23857 85.2386 3 88 3C90.7614 3 93 5.23857 93 8C93 10.7614 90.7614 13 88 13ZM88 12C90.2092 12 92 10.2092 92 8C92 5.79086 90.2092 4 88 4C85.7909 4 84 5.79086 84 8C84 10.2092 85.7909 12 88 12ZM87.5 5.5H88.5V6.5H87.5V5.5ZM87.5 7.5H88.5V10.5H87.5V7.5Z"
-      fill="white"
+          class="text-current/60"
-      fill-opacity="0.67"></path> -->
+          fill="currentColor"
+        />
+      )
+    }
   </svg>
-</div>
+</Tag>

web/src/components/ScoreSquare.astro

@@ -6,27 +6,39 @@ import { makeOverallScoreInfo } from '../lib/overallScore'
 import { KYCNOTME_SCHEMA_MINI } from '../lib/schema'
 import { transformCase } from '../lib/strings'
 
-import type { HTMLAttributes } from 'astro/types'
+import type { HTMLTag, Polymorphic } from 'astro/types'
 
-export type Props = HTMLAttributes<'div'> & {
+type Props = Polymorphic<{
+  as: HTMLTag
   score: number
   label: string
   total?: number
   itemReviewedId?: string
-}
+  showInfo?: boolean
+  children?: never
+}>
 
-const { score, label, total = 10, class: className, itemReviewedId, ...htmlProps } = Astro.props
+const {
+  as: Tag = 'div',
+  score,
+  label,
+  total = 10,
+  class: className,
+  itemReviewedId,
+  showInfo = false,
+  ...htmlProps
+} = Astro.props
 
 const { text, classNameBg, formattedScore } = makeOverallScoreInfo(score, total)
 ---
 
-<div
+<Tag
   {...htmlProps}
   class={cn(
     '2xs:size-24 relative flex aspect-square size-18 flex-col items-center justify-start text-white',
     className
   )}
-  role="group"
+  role={htmlProps.role ?? 'group'}
 >
   {
     !!itemReviewedId && (
@@ -48,15 +60,17 @@ const { text, classNameBg, formattedScore } = makeOverallScoreInfo(score, total)
       />
     )
   }
-  <!-- <svg
+  {
+    showInfo && (
+      <svg
         class="absolute top-0.5 left-[calc(50%+48px/2+2px)] size-3 text-current/60"
         viewBox="0 0 12 12"
         fill="currentColor"
       >
-    <path
+        <path d="M6 11C3.23857 11 1 8.7614 1 6C1 3.23857 3.23857 1 6 1C8.7614 1 11 3.23857 11 6C11 8.7614 8.7614 11 6 11ZM6 10C8.20915 10 10 8.20915 10 6C10 3.79086 8.20915 2 6 2C3.79086 2 2 3.79086 2 6C2 8.20915 3.79086 10 6 10ZM5.5 3.5H6.5V4.5H5.5V3.5ZM5.5 5.5H6.5V8.5H5.5V5.5Z" />
-      d="M6 11C3.23857 11 1 8.7614 1 6C1 3.23857 3.23857 1 6 1C8.7614 1 11 3.23857 11 6C11 8.7614 8.7614 11 6 11ZM6 10C8.20915 10 10 8.20915 10 6C10 3.79086 8.20915 2 6 2C3.79086 2 2 3.79086 2 6C2 8.20915 3.79086 10 6 10ZM5.5 3.5H6.5V4.5H5.5V3.5ZM5.5 5.5H6.5V8.5H5.5V5.5Z"
+      </svg>
-    ></path>
+    )
-  </svg> -->
+  }
 
   <div
     class={cn(
@@ -77,4 +91,4 @@ const { text, classNameBg, formattedScore } = makeOverallScoreInfo(score, total)
   </div>
 
   <span class="text-xs leading-none tracking-wide text-current/80">{text}</span>
-</div>
+</Tag>

web/src/lib/attributes.ts

@@ -1,3 +1,4 @@
+import { differenceInMonths, differenceInYears } from 'date-fns'
 import { orderBy } from 'lodash-es'
 
 import { getAttributeCategoryInfo } from '../constants/attributeCategories'
@@ -45,6 +46,7 @@ type NonDbAttributeFull = NonDbAttribute & {
         acceptedCurrencies: true
         kycLevel: true
         kycLevelClarification: true
+        operatingSince: true
       }
     }>
   ) => Partial<Pick<NonDbAttribute, 'description' | 'title'>> & {
@@ -255,6 +257,57 @@ export const nonDbAttributes: NonDbAttributeFull[] = [
       show: service.acceptedCurrencies.includes('MONERO'),
     }),
   },
+  {
+    slug: 'new-service',
+    title: 'New service',
+    type: 'WARNING',
+    category: 'TRUST',
+    description:
+      'The service started operations less than a year ago and it does not have a proven track record. Use with caution and follow the [safe swapping rules](https://blog.kycnot.me/p/stay-safe-using-services#the-rules).',
+    privacyPoints: 0,
+    trustPoints: -4,
+    links: [],
+    customize: (service) => {
+      const started = service.operatingSince as unknown as Date | null
+      if (!started) return { show: false }
+
+      const yearsOperated = differenceInYears(new Date(), started)
+      if (yearsOperated >= 1) return { show: false }
+
+      const monthsOperated = differenceInMonths(new Date(), started)
+      return {
+        show: true,
+        description: `The service started operations ${
+          monthsOperated === 0
+            ? 'less than a month'
+            : `${String(monthsOperated)} month${monthsOperated > 1 ? 's' : ''}`
+        } ago and it does not have a proven track record. Use with caution and follow the [safe swapping rules](https://blog.kycnot.me/p/stay-safe-using-services#the-rules).`,
+      }
+    },
+  },
+  {
+    slug: 'mature-service',
+    title: 'Mature service',
+    type: 'GOOD',
+    category: 'TRUST',
+    description:
+      'This service has been operational for at least 2 years. While this indicates stability, it is not a future-proof guarantee.',
+    privacyPoints: 0,
+    trustPoints: 5,
+    links: [],
+    customize: (service) => {
+      const started = service.operatingSince as unknown as Date | null
+      if (!started) return { show: false }
+
+      const yearsOperated = differenceInYears(new Date(), started)
+      return {
+        show: yearsOperated >= 2,
+        description: `This service has been operational for **${String(
+          yearsOperated
+        )} years**. While this indicates stability, it is not a future-proof guarantee.`,
+      }
+    },
+  },
 ]
 
 export function sortAttributes<

web/src/pages/about.mdx

@@ -86,12 +86,13 @@ To list a new service, it must fulfill these requirements:
 - Offer a service
 - Publicly available website explaining what the service is about
 - Terms of service or FAQ document
+- The service must have been operating for at least 6 months.
 
 Examples of non-valid services:
 
-- Just a Telegram link
 - A cryptocurrency project
 - A cryptocurrency wallet
+- A chat link without any information about the service, or review page.
 
 #### Suggestion Review Process
 
@@ -160,7 +161,7 @@ These categories **directly influence** a service's Privacy and Trust scores, wh
 
 #### Service Scores
 
-Scores are calculated **automatically** using clear, fixed rules. We do not change or adjust scores by hand. The scoring system is **open-source** and anyone can review or suggest improvements.
+Scores are calculated **automatically** using clear, fixed rules based on the attributes of the service ([See all attributes](/attributes)). We do not change or adjust scores by hand. The scoring system is **open-source** and anyone can review or suggest improvements.
 
 ##### Privacy Score
 

web/src/pages/account/delete.astro

@@ -0,0 +1,141 @@
+---
+import { Icon } from 'astro-icon/components'
+import { actions } from 'astro:actions'
+
+import Captcha from '../../components/Captcha.astro'
+import InputSubmitButton from '../../components/InputSubmitButton.astro'
+import UserBadge from '../../components/UserBadge.astro'
+import MiniLayout from '../../layouts/MiniLayout.astro'
+import { prisma } from '../../lib/prisma'
+import { makeLoginUrl } from '../../lib/redirectUrls'
+
+const deleteResult = Astro.getActionResult(actions.account.delete)
+if (deleteResult && !deleteResult.error) {
+  Astro.locals.banners.addIfSuccess(deleteResult, 'Account deleted successfully')
+  return Astro.redirect('/')
+}
+
+const userId = Astro.locals.user?.id
+if (!userId) {
+  return Astro.redirect(makeLoginUrl(Astro.url, { message: 'Login to delete your account' }))
+}
+
+const user = await Astro.locals.banners.try('Failed to load user profile', () =>
+  prisma.user.findUnique({
+    where: { id: userId },
+    select: {
+      admin: true,
+      moderator: true,
+      name: true,
+      displayName: true,
+      picture: true,
+      _count: {
+        select: {
+          comments: true,
+          commentVotes: true,
+          suggestions: true,
+          suggestionMessages: true,
+          verificationRequests: true,
+        },
+      },
+    },
+  })
+)
+
+if (!user) return Astro.rewrite('/404')
+---
+
+<MiniLayout
+  pageTitle="Delete account"
+  description="Delete your account"
+  ogImage={{
+    template: 'generic',
+    title: 'Delete account',
+    description: 'Delete your account',
+    icon: 'ri:delete-bin-line',
+  }}
+  layoutHeader={{
+    icon: 'ri:delete-bin-line',
+    title: 'Delete account',
+    subtitle: 'Are you sure? This is irreversible.',
+  }}
+  breadcrumbs={[
+    {
+      name: 'Accounts',
+      url: '/account',
+    },
+    {
+      name: 'Delete account',
+    },
+  ]}
+>
+  <h2 class="font-title text-day-200 mb-2 text-lg font-semibold">What will be deleted:</h2>
+
+  <a
+    href="/account"
+    class="group relative mb-2 flex flex-col items-center rounded-xl border border-red-500/10 bg-red-500/10 p-4"
+  >
+    <UserBadge user={user} size="lg" noLink classNames={{ text: 'group-hover:underline' }} />
+    <Icon
+      name="ri:forbid-line"
+      class="2xs:block absolute top-1/2 left-3 hidden size-8 -translate-y-1/2 text-red-300/10"
+    />
+    <Icon
+      name="ri:forbid-2-line"
+      class="2xs:block absolute top-1/2 right-3 hidden size-8 -translate-y-1/2 text-red-300/10"
+    />
+  </a>
+
+  <ul class="2xs:grid-cols-2 mb-8 grid grid-cols-1 gap-x-1 gap-y-0">
+    <li>
+      <span class="text-day-200 me-1 align-[-0.1em] text-2xl font-bold">1</span>
+      <span class="text-day-400 text-sm">User</span>
+    </li>
+
+    <li>
+      <span class="text-day-200 me-1 align-[-0.1em] text-2xl font-bold"
+        >{user._count.comments.toLocaleString()}</span
+      >
+      <span class="text-day-400 text-sm">Comments <span class="text-xs">(+ their replies)</span></span>
+    </li>
+
+    <li>
+      <span class="text-day-200 me-1 align-[-0.1em] text-2xl font-bold"
+        >{user._count.commentVotes.toLocaleString()}</span
+      >
+      <span class="text-day-400 text-sm">Comment Votes</span>
+    </li>
+
+    <li>
+      <span class="text-day-200 me-1 align-[-0.1em] text-2xl font-bold"
+        >{user._count.suggestions.toLocaleString()}</span
+      >
+      <span class="text-day-400 text-sm">Service Suggestions</span>
+    </li>
+
+    <li>
+      <span class="text-day-200 me-1 align-[-0.1em] text-2xl font-bold"
+        >{user._count.suggestionMessages.toLocaleString()}</span
+      >
+      <span class="text-day-400 text-sm">Suggestion Messages</span>
+    </li>
+
+    <li>
+      <span class="text-day-200 me-1 align-[-0.1em] text-2xl font-bold"
+        >{user._count.verificationRequests.toLocaleString()}</span
+      >
+      <span class="text-day-400 text-sm">Verification Requests</span>
+    </li>
+  </ul>
+
+  {
+    user.admin || user.moderator ? (
+      <p class="text-center text-balance text-red-300">Admins and moderators cannot be deleted.</p>
+    ) : (
+      <form method="POST" action={actions.account.delete}>
+        <Captcha action={actions.account.delete} class="mb-6" />
+        <InputSubmitButton label="Delete account" color="danger" icon="ri:delete-bin-line" />
+      </form>
+    )
+  }
+</MiniLayout>

web/src/pages/account/index.astro

@@ -962,7 +962,7 @@ if (!user) return Astro.rewrite('/404')
       <Icon name="ri:logout-box-r-line" class="size-4" /> Logout
     </a>
     <a
-      href={`mailto:${SUPPORT_EMAIL}`}
+      href="/account/delete"
       class="inline-flex items-center gap-1 rounded-md border border-red-500/30 bg-red-500/10 px-3 py-1.5 text-sm text-red-400 shadow-xs transition-colors duration-200 hover:bg-red-500/20 focus:ring-2 focus:ring-red-500 focus:ring-offset-2 focus:ring-offset-black focus:outline-hidden"
     >
       <Icon name="ri:delete-bin-line" class="size-4" /> Delete account

web/src/pages/admin/services/[slug]/edit.astro

@@ -361,6 +361,22 @@ const apiCalls = await Astro.locals.banners.try(
             value={service.tosUrls.join('\n')}
             error={serviceInputErrors.tosUrls}
           />
+          <InputText
+            label="Operating since"
+            name="operatingSince"
+            description="Date the service started operating"
+            inputProps={{
+              type: 'date',
+              value: service.operatingSince
+                ? new Date(
+                    service.operatingSince.getTime() - service.operatingSince.getTimezoneOffset() * 60000
+                  )
+                    .toISOString()
+                    .slice(0, 10)
+                : '',
+            }}
+            error={serviceInputErrors.operatingSince}
+          />
           <InputText
             label="Referral link path"
             name="referral"

web/src/pages/admin/users/[username].astro

@@ -461,6 +461,25 @@ if (!user) return Astro.rewrite('/404')
       <InputSubmitButton label="Submit" icon="ri:add-line" hideCancel />
     </form>
   </FormSection>
+
+  <FormSection title="Delete User">
+    {
+      user.admin || user.moderator ? (
+        <p class="text-center text-balance">This user can't be deleted</p>
+      ) : (
+        <p class="text-center text-balance">
+          To delete this user,
+          <a
+            href={`/account/impersonate?targetUserId=${user.id}&redirect=/account/delete`}
+            data-astro-prefetch="tap"
+            class="underline"
+          >
+            impersonate it and go to /account/delete
+          </a>
+        </p>
+      )
+    }
+  </FormSection>
 </BaseLayout>
 
 <script>

web/src/pages/docs/karma.mdx

@@ -16,27 +16,28 @@ There are several ways to earn karma points:
 
 1. **Comment Approval** (+1 point)
 
-   - When your comment moves from 'unmoderated' to 'approved' status
+   - When your comment moves from 'unmoderated' to 'approved' status.
-   - This is the basic reward for contributing a valid comment
+   - This is the basic reward for contributing a valid comment.
+   - Users related to the service (e.g. owners, admins, etc.) do not get karma for their comments.
 
 2. **Comment Verification** (+5 points)
 
-   - When your comment is marked as 'verified'
+   - When your comment is marked as 'verified'.
-   - This is a significant reward for providing particularly valuable or verified information
+   - This is a significant reward for providing particularly valuable or verified information.
 
 3. **Upvotes**
-   - Each upvote on your comment adds +1 to your karma
+   - Each upvote on your comment adds +1 to your karma.
-   - Similarly, each downvote reduces your karma by -1
+   - Similarly, each downvote reduces your karma by -1.
-   - This allows the community to reward helpful contributions
+   - This allows the community to reward helpful contributions.
 
 ## Karma Penalties
 
 The system also includes penalties to discourage spam and low-quality content:
 
 1. **Spam Detection** (-10 points)
-   - If your comment is marked as suspicious/spam
+   - If your comment is marked as suspicious/spam.
-   - This is a significant penalty to discourage spam behavior
+   - This is a significant penalty to discourage spam behavior.
-   - If the spam mark is removed, the 10 points are restored
+   - If the spam mark is removed, the 10 points are restored.
 
 ## Karma Tracking
 
@@ -44,26 +45,26 @@ The system maintains a detailed record of all karma changes through:
 
 1. **Karma Transactions**
 
-   - Every karma change is recorded as a transaction
+   - Every karma change is recorded as a transaction.
    - Each transaction includes:
-     - The action that triggered it
+     - The action that triggered it.
-     - The number of points awarded/deducted
+     - The number of points awarded/deducted.
-     - A description of why the karma changed
+     - A description of why the karma changed.
-     - The related comment (if applicable)
+     - The related comment (if applicable).
 
 2. **Total Karma**
-   - Your total karma is displayed on your profile
+   - Your total karma is displayed on your profile.
-   - It's the sum of all your karma transactions
+   - It's the sum of all your karma transactions.
-   - This score helps establish your reputation in the community
+   - This score helps establish your reputation in the community.
 
 ## Impact of Karma
 
 Your karma score is more than just a number - it's a reflection of your contributions to the community. Higher karma scores indicate:
 
-- Active participation in the community
+- Active participation in the community.
-- History of providing valuable information
+- History of providing valuable information.
-- Trustworthiness of your contributions
+- Trustworthiness of your contributions.
-- Commitment to community standards
+- Commitment to community standards.
 
 The karma system helps maintain the quality of discussions and encourages meaningful contributions to the platform.
 

web/src/pages/service-suggestion/new.astro

@@ -250,6 +250,16 @@ const [categories, attributes] = await Astro.locals.banners.tryMany([
       error={inputErrors.tosUrls}
     />
 
+    <InputText
+      label="Operating since"
+      name="operatingSince"
+      description="Date the service started operating"
+      inputProps={{
+        type: 'date',
+      }}
+      error={(inputErrors as Record<string, unknown>).operatingSince}
+    />
+
     <InputCardGroup
       name="kycLevel"
       label="KYC Level"

web/src/pages/service/[slug].astro

@@ -95,6 +95,7 @@ const [service, dbNotificationPreferences] = await Astro.locals.banners.tryMany(
           approvedAt: true,
           createdAt: true,
           acceptedCurrencies: true,
+          operatingSince: true,
           tosReview: true,
           tosReviewAt: true,
           userSentiment: true,
@@ -901,13 +902,34 @@ const activeEventToShow =
   </h2>
   <div class="xs:gap-8 flex flex-row flex-wrap items-stretch justify-center gap-4 sm:justify-between">
     <div class="flex max-w-84 flex-grow flex-row items-center justify-evenly gap-4">
-      <ScoreSquare score={service.overallScore} label="Overall" itemReviewedId={itemReviewedId} />
+      <ScoreSquare
+        as="a"
+        href="/about#service-scores"
+        score={service.overallScore}
+        label="Overall"
+        itemReviewedId={itemReviewedId}
+        showInfo
+      />
 
       <div class="bg-day-800 h-12 w-px flex-shrink-0 self-center"></div>
 
-      <ScoreGauge score={service.privacyScore} label="Privacy" itemReviewedId={itemReviewedId} />
+      <ScoreGauge
+        as="a"
+        href="/about#service-scores"
+        score={service.privacyScore}
+        label="Privacy"
+        itemReviewedId={itemReviewedId}
+        showInfo
+      />
 
-      <ScoreGauge score={service.trustScore} label="Trust" itemReviewedId={itemReviewedId} />
+      <ScoreGauge
+        as="a"
+        href="/about#service-scores"
+        score={service.trustScore}
+        label="Trust"
+        itemReviewedId={itemReviewedId}
+        showInfo
+      />
     </div>
     <div
       class="@container flex max-w-112 flex-shrink-0 flex-grow-100 basis-64 flex-row items-start rounded-lg bg-white px-3 py-2 text-black"

web/src/pages/u/[username].astro

@@ -393,7 +393,9 @@ const isCurrentUser = !!Astro.locals.user && user.id === Astro.locals.user.id
               <span class="text-day-500 mt-0.5 mr-2"><Icon name="ri:award-line" class="size-4" /></span>
               <div>
                 <p class="text-day-500 text-xs">Karma</p>
-                <p class="text-day-300">{user.totalKarma.toLocaleString()}</p>
+                <p class="text-day-300">
+                  {!user.admin && !user.moderator ? user.totalKarma.toLocaleString() : '∞'}
+                </p>
               </div>
             </li>
           </ul>
@@ -575,6 +577,8 @@ const isCurrentUser = !!Astro.locals.user && user.id === Astro.locals.user.id
     </section>
   </AdminOnly>
 
+  {
+    !user.admin && !user.moderator && (
       <section class="border-night-400 bg-night-400/5 rounded-lg border p-6 shadow-sm backdrop-blur-xs">
         <header>
           <h2 class="font-title text-day-200 mb-4 text-xl font-bold">
@@ -583,8 +587,7 @@ const isCurrentUser = !!Astro.locals.user && user.id === Astro.locals.user.id
           </h2>
         </header>
 
-    {
+        {user.serviceAffiliations.length > 0 ? (
-      user.serviceAffiliations.length > 0 ? (
           <ul class="2xs:grid-cols-[repeat(auto-fit,minmax(200px,1fr))] grid gap-4">
             {user.serviceAffiliations.map((affiliation) => {
               const roleInfo = getServiceUserRoleInfo(affiliation.role)
@@ -638,10 +641,13 @@ const isCurrentUser = !!Astro.locals.user && user.id === Astro.locals.user.id
           </ul>
         ) : (
           <p class="text-day-400 mb-6">No service affiliations yet.</p>
+        )}
+      </section>
     )
   }
-  </section>
 
+  {
+    !user.admin && !user.moderator && (
       <section
         class="border-night-400 bg-night-400/5 rounded-lg border p-6 shadow-sm backdrop-blur-xs"
         id="karma-unlocks"
@@ -654,10 +660,10 @@ const isCurrentUser = !!Astro.locals.user && user.id === Astro.locals.user.id
 
           <div class="border-night-500 bg-night-800/70 mb-4 rounded-md border px-4 py-3">
             <p class="text-day-300">
-          Earn karma to unlock features and privileges. <a
+              Earn karma to unlock features and privileges.{' '}
-            href="/docs/karma"
+              <a href="/docs/karma" class="text-day-200 hover:underline">
-            class="text-day-200 hover:underline">Learn about karma</a
+                Learn about karma
-          >
+              </a>
             </p>
           </div>
         </header>
@@ -674,8 +680,7 @@ const isCurrentUser = !!Astro.locals.user && user.id === Astro.locals.user.id
             </label>
 
             <div class="mt-3 hidden space-y-3 peer-checked:block md:block">
-          {
+              {sortBy(
-            sortBy(
                 karmaUnlocks.filter((unlock) => unlock.karma >= 0),
                 'karma'
               ).map((unlock) => (
@@ -715,8 +720,7 @@ const isCurrentUser = !!Astro.locals.user && user.id === Astro.locals.user.id
                     )}
                   </div>
                 </div>
-            ))
+              ))}
-          }
             </div>
           </div>
 
@@ -732,8 +736,7 @@ const isCurrentUser = !!Astro.locals.user && user.id === Astro.locals.user.id
             </label>
 
             <div class="mt-3 hidden space-y-3 peer-checked:block md:block">
-          {
+              {sortBy(
-            sortBy(
                 karmaUnlocks.filter((unlock) => unlock.karma < 0),
                 'karma'
               )
@@ -748,7 +751,9 @@ const isCurrentUser = !!Astro.locals.user && user.id === Astro.locals.user.id
                     )}
                   >
                     <div class="flex items-center">
-                    <span class={cn('mr-3', user.karmaUnlocks[unlock.id] ? 'text-red-400' : 'text-day-500')}>
+                      <span
+                        class={cn('mr-3', user.karmaUnlocks[unlock.id] ? 'text-red-400' : 'text-day-500')}
+                      >
                         <Icon name={unlock.icon} class="size-5" />
                       </span>
                       <div>
@@ -775,18 +780,19 @@ const isCurrentUser = !!Astro.locals.user && user.id === Astro.locals.user.id
                       )}
                     </div>
                   </div>
-              ))
+                ))}
-          }
 
               <p class="text-day-400 border-night-500/30 bg-night-800/70 mt-4 rounded-md border p-3 text-xs">
                 <Icon name="ri:information-line" class="inline-block size-4" />
-            Negative karma leads to restrictions. <br class="hidden sm:block" />Keep interactions positive to
+                Negative karma leads to restrictions. <br class="hidden sm:block" />
-            avoid penalties.
+                Keep interactions positive to avoid penalties.
               </p>
             </div>
           </div>
         </div>
       </section>
+    )
+  }
 
   <div class="space-y-6">
     <section class="border-night-400 bg-night-400/5 rounded-lg border p-6 shadow-sm backdrop-blur-xs">
@@ -929,6 +935,8 @@ const isCurrentUser = !!Astro.locals.user && user.id === Astro.locals.user.id
       )
     }
 
+    {
+      !user.admin && !user.moderator && (
         <section class="border-night-400 bg-night-400/5 rounded-lg border p-6 shadow-sm backdrop-blur-xs">
           <header class="flex items-center justify-between">
             <h2 class="font-title text-day-200 mb-4 text-xl font-bold">
@@ -937,8 +945,7 @@ const isCurrentUser = !!Astro.locals.user && user.id === Astro.locals.user.id
             </h2>
           </header>
 
-      {
+          {user.suggestions.length === 0 ? (
-        user.suggestions.length === 0 ? (
             <p class="text-day-400">No suggestions yet.</p>
           ) : (
             <div class="overflow-x-auto">
@@ -992,10 +999,13 @@ const isCurrentUser = !!Astro.locals.user && user.id === Astro.locals.user.id
                 </tbody>
               </table>
             </div>
+          )}
+        </section>
       )
     }
-    </section>
 
+    {
+      !user.admin && !user.moderator && (
         <section class="border-night-400 bg-night-400/5 rounded-lg border p-6 shadow-sm backdrop-blur-xs">
           <header class="flex items-center justify-between">
             <h2 class="font-title text-day-200 mb-4 text-xl font-bold">
@@ -1005,8 +1015,7 @@ const isCurrentUser = !!Astro.locals.user && user.id === Astro.locals.user.id
             <span class="text-day-500">{user.totalKarma.toLocaleString()} karma</span>
           </header>
 
-      {
+          {user.karmaTransactions.length === 0 ? (
-        user.karmaTransactions.length === 0 ? (
             <p class="text-day-400">No karma transactions yet.</p>
           ) : (
             <div class="overflow-x-auto">
@@ -1060,8 +1069,9 @@ const isCurrentUser = !!Astro.locals.user && user.id === Astro.locals.user.id
                 </tbody>
               </table>
             </div>
+          )}
+        </section>
       )
     }
-    </section>
   </div>
 </BaseLayout>