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The workflow spec requires one folder per step inside runs/example/ (e.g. 1-intake/results.md), not flat files. Fixed browser-recipes, seo-pipeline, and support-ops. release-ops was already correct. Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
1.3 KiB
1.3 KiB
Step 1: Plan
Purpose
Decide how to resolve the ticket. Use an existing playbook if one matches; otherwise propose a custom plan.
Input
- The intake file from step 0: category, customer, summary.
playbooks/: the accumulated playbook library.playbooks/_index.md: the index and integration mapping.
Output
runs/{ticket-id}-{slug}/2-plan.md with:
- Playbook: which playbook matched (file name), or "custom plan" if none.
- Steps: the numbered steps to execute, each naming which connection or service to use and whether it reads or writes.
- Risks: anything that could go wrong, and how to check.
How to execute
- Read
playbooks/_index.mdto get the playbook index. - Search for a playbook that matches the issue category. Check the "When to Use" section of candidate playbooks.
- If a playbook matches: read it fully, adapt its steps to this specific ticket (fill in the customer, the specific IDs). Present the plan to the human.
- If no playbook matches: propose a custom step-by-step plan. For each step, name which connection to use and whether the operation is a read or a write. Present the plan to the human.
- Wait for the human to approve, modify, or reject the plan.
Done when
The human has approved the plan and the plan file is written.