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SnapOtter/apps/docs/guide/telemetry.md
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SnapOtterandGitHub 63a03d26f2 feat: pipeline templates, analytics opt-out, 83 conversion presets, positioning + e2e modernization
Lands five integrated branches: pipeline templates (#355), analytics opt-out (#354), 83 conversion presets bringing the catalog to 240 tools (#356), self-hosted positioning (#353), and e2e modernization (#351).

Integration fixes: aligned stale web analytics tests with the opt-out/allow-list model, closed 3 CodeQL incomplete-sanitization alerts in the i18n generator, resolved settings/index/docs/format-matrix conflicts, and corrected tool counts to 240.
2026-06-28 18:57:53 +08:00

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What SnapOtter collects

Anonymous Product Analytics is on by default and set for the whole instance by an administrator. Turn it off under Settings > System > Privacy.

Events we send (when enabled)

  • tool_used: tool id, status, duration, category, whether it is an AI tool, an error code on failure.
  • pipeline_executed: step count, tool ids, batch flag, file count, duration, status.
  • ai_bundle_action: bundle id, action, duration.
  • Frontend usage: which tool pages open, files added (counts only), tool started, downloads, saves, search (result count only), batch processed.
  • Crash reports: error type and a source stack with file basenames only.

What we never collect

  • File names or paths
  • File contents
  • OCR output text
  • Image metadata (EXIF)
  • Extracted document text
  • Your IP address or account identity

Turning it off

Admins: Settings > System > Privacy, flip "Anonymous Product Analytics" off. It stops immediately, instance-wide. To build an image that can never emit, set the SNAPOTTER_ANALYTICS=off build arg.