Files
SnapOtter/SUPPORT.md
T
SnapOtter 29d959e7c1 docs: open project to public contributions with CLA
Add full contribution infrastructure: CLA with broad sublicensing
rights for dual-licensing, CONTRIBUTING.md with scope rules and dev
setup, CLA Assistant workflow, CODEOWNERS, SUPPORT.md, PR template,
updated issue templates with contribution prompts, and declarative
label config.
2026-05-16 16:05:08 +08:00

1.2 KiB

Support

Getting Help

Channel Use for
Documentation Setup guides, configuration, API reference, tool usage
Discord Quick questions, troubleshooting, community discussion
GitHub Discussions Longer-form questions, ideas, show-and-tell

Reporting Problems

Problem Where to report
Bug (something is broken) GitHub Issues
Feature request GitHub Issues
Security vulnerability Private advisory (never a public issue)

Before Opening an Issue

  1. Check the documentation for your question
  2. Search existing issues for duplicates
  3. Make sure you are running the latest version

Response Times

We are a small team. Expect responses within 7 days for issues. Discord is faster for quick questions but not guaranteed.