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SnapOtter/apps/docs/guide/telemetry.md
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SnapOtterandGitHub 00b651c9f8 feat(i18n): 21-language pipeline, landing/docs/API wiring, landing+API translations
Shared Claude Code translation pipeline (scripts/i18n, no API key) plus Astro/VitePress/Scalar i18n wiring. Landing and API reference translated into all 20 languages; docs i18n wiring + English source anchors. The translated docs markdown (apps/docs/<locale>/**, 3,620 files) follows in a companion PR because it exceeds GitHub's per-PR CI file limit.
2026-07-11 13:01:55 +08:00

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description
description
What anonymous usage data SnapOtter collects, when it is sent, and how to turn instance-wide product analytics off.

What SnapOtter collects

Anonymous Product Analytics is on by default and set for the whole instance by an administrator. Turn it off under Settings > System > Privacy.

Events we send (when enabled)

  • tool_used: tool id, status, duration, category, whether it is an AI tool, an error code on failure.
  • pipeline_executed: step count, tool ids, batch flag, file count, duration, status.
  • ai_bundle_action: bundle id, action, duration.
  • Frontend usage: which tool pages open, files added (counts only), tool started, downloads, saves, search (result count only), batch processed.
  • Crash reports: error type and a source stack with file basenames only.

What we never collect

  • File names or paths
  • File contents
  • OCR output text
  • Image metadata (EXIF)
  • Extracted document text
  • Your IP address or account identity

Turning it off

Admins: Settings > System > Privacy, flip "Anonymous Product Analytics" off. It stops immediately, instance-wide. To build an image that can never emit, set the SNAPOTTER_ANALYTICS=off build arg.