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SnapOtter/apps/docs/guide/deployment.md
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SnapOtterandGitHub 142aeaf9c5 docs(deployment): note the WSL2 Windows-host loopback gap (#689)
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description
description
Deploy SnapOtter to production with Docker. Hardware requirements, GPU setup, and reverse proxy configs for Nginx, Traefik, and Cloudflare.

Deployment

SnapOtter deploys as a 3-container Docker Compose stack: the SnapOtter app image, PostgreSQL 17, and Redis 8. The app image supports linux/amd64 (with NVIDIA CUDA for AI acceleration) and linux/arm64 (CPU), so it runs natively on Intel/AMD servers, Apple Silicon Macs, and ARM devices like the Raspberry Pi 4/5. Intel/AMD iGPU acceleration through VA-API, Quick Sync, or OpenCL is not supported for AI inference today.

See Docker Image for GPU setup, Docker Compose examples, and version pinning.

Quick Start (CPU)

# docker-compose.yml - Copy this file and run: docker compose up -d
services:
  SnapOtter:
    image: snapotter/snapotter:latest    # or ghcr.io/snapotter-hq/snapotter:latest
    container_name: SnapOtter
    ports:
      - "1349:1349"                # Web UI + API
    volumes:
      - SnapOtter-data:/data           # AI models, user files (PERSISTENT)
      - SnapOtter-workspace:/tmp/workspace  # Temp processing files (can be tmpfs)
    environment:
      # --- Authentication ---
      - AUTH_ENABLED=true          # Set to false to disable login entirely
      - DEFAULT_USERNAME=admin     # First-run admin username
      - DEFAULT_PASSWORD=admin     # First-run admin password (you'll be forced to change it)

      # --- Database + Queue ---
      - DATABASE_URL=postgres://snapotter:snapotter@postgres:5432/snapotter
      - REDIS_URL=redis://redis:6379

      # --- Limits (set 0 for unlimited) ---
      # - MAX_UPLOAD_SIZE_MB=100   # Per-file upload limit in MB
      # - MAX_BATCH_SIZE=100       # Max files per batch request
      # - RATE_LIMIT_PER_MIN=1000  # API rate limit per IP, default shown (0 = disabled)
      # - MAX_USERS=0              # Max user accounts

      # --- Networking ---
      # - TRUST_PROXY=loopback,linklocal,uniquelocal  # Which peers may set the client IP via X-Forwarded-For (default shown)

      # --- Bind mount permissions ---
      # - PUID=1000                # Match your host user's UID (run: id -u)
      # - PGID=1000                # Match your host user's GID (run: id -g)
    depends_on:
      postgres:
        condition: service_healthy
      redis:
        condition: service_healthy
    restart: unless-stopped
    healthcheck:
      test: ["CMD", "curl", "-f", "http://localhost:1349/api/v1/health"]
      interval: 30s
      timeout: 5s
      start_period: 60s
      retries: 3
    shm_size: "2gb"            # Needed for Python ML shared memory
    logging:
      driver: json-file
      options:
        max-size: "10m"
        max-file: "3"

  postgres:
    image: postgres:17-alpine
    container_name: SnapOtter-postgres
    environment:
      POSTGRES_USER: snapotter
      POSTGRES_PASSWORD: snapotter     # Change this for non-local deployments
      POSTGRES_DB: snapotter
    volumes:
      - SnapOtter-pgdata:/var/lib/postgresql/data
    restart: unless-stopped
    healthcheck:
      test: ["CMD-SHELL", "pg_isready -U snapotter -d snapotter"]
      interval: 10s
      timeout: 5s
      retries: 12
      start_period: 15s

  redis:
    image: redis:8-alpine
    container_name: SnapOtter-redis
    command: ["redis-server", "--maxmemory-policy", "noeviction", "--appendonly", "yes"]
    volumes:
      - SnapOtter-redisdata:/data
    restart: unless-stopped
    healthcheck:
      test: ["CMD", "redis-cli", "ping"]
      interval: 10s
      timeout: 5s
      retries: 12
      start_period: 10s

volumes:
  SnapOtter-data:       # Named volume - Docker manages permissions automatically
  SnapOtter-workspace:
  SnapOtter-pgdata:
  SnapOtter-redisdata:
docker compose up -d

The app is then available at http://localhost:1349.

Docker Hub rate limits? Replace snapotter/snapotter:latest with ghcr.io/snapotter-hq/snapotter:latest to pull from GitHub Container Registry instead. Both registries receive the same image on every release.

Quick Start (NVIDIA CUDA)

For NVIDIA CUDA acceleration on supported AI tools (background removal, upscaling, face enhancement):

# docker-compose-gpu.yml - Requires: NVIDIA GPU + nvidia-container-toolkit
# Install toolkit: https://docs.nvidia.com/datacenter/cloud-native/container-toolkit/latest/install-guide.html
services:
  SnapOtter:
    image: snapotter/snapotter:latest
    container_name: SnapOtter
    ports:
      - "1349:1349"
    volumes:
      - SnapOtter-data:/data
      - SnapOtter-workspace:/tmp/workspace
    environment:
      - AUTH_ENABLED=true
      - DEFAULT_USERNAME=admin
      - DEFAULT_PASSWORD=admin
      - DATABASE_URL=postgres://snapotter:snapotter@postgres:5432/snapotter
      - REDIS_URL=redis://redis:6379
    depends_on:
      postgres:
        condition: service_healthy
      redis:
        condition: service_healthy
    restart: unless-stopped
    healthcheck:
      test: ["CMD", "curl", "-f", "http://localhost:1349/api/v1/health"]
      interval: 30s
      timeout: 5s
      start_period: 60s
      retries: 3
    shm_size: "2gb"                # Required for PyTorch CUDA shared memory
    deploy:
      resources:
        reservations:
          devices:
            - driver: nvidia
              count: all           # Or set to 1 for a specific GPU
              capabilities: [gpu]
    logging:
      driver: json-file
      options:
        max-size: "10m"
        max-file: "3"

  postgres:
    image: postgres:17-alpine
    container_name: SnapOtter-postgres
    environment:
      POSTGRES_USER: snapotter
      POSTGRES_PASSWORD: snapotter     # Change this for non-local deployments
      POSTGRES_DB: snapotter
    volumes:
      - SnapOtter-pgdata:/var/lib/postgresql/data
    restart: unless-stopped
    healthcheck:
      test: ["CMD-SHELL", "pg_isready -U snapotter -d snapotter"]
      interval: 10s
      timeout: 5s
      retries: 12
      start_period: 15s

  redis:
    image: redis:8-alpine
    container_name: SnapOtter-redis
    command: ["redis-server", "--maxmemory-policy", "noeviction", "--appendonly", "yes"]
    volumes:
      - SnapOtter-redisdata:/data
    restart: unless-stopped
    healthcheck:
      test: ["CMD", "redis-cli", "ping"]
      interval: 10s
      timeout: 5s
      retries: 12
      start_period: 10s

volumes:
  SnapOtter-data:
  SnapOtter-workspace:
  SnapOtter-pgdata:
  SnapOtter-redisdata:
docker compose -f docker-compose-gpu.yml up -d

Verify GPU acceleration

Check CUDA detection in the logs:

docker logs SnapOtter 2>&1 | head -20
# Look for: [gpu] CUDA available via torch

If AI tools run on CPU even though --gpus all and the NVIDIA Container Toolkit are set up correctly, reinstall the affected bundle (for example Background Removal) from Settings → AI Features. The installer restores the GPU build of ONNX Runtime, which a CPU-only build pulled in by another bundle (such as transcription) can otherwise shadow in the shared AI environment. If reinstalling from the UI doesn't restore GPU on an older image, see the manual repair in issue #490.

Hardware Requirements

These numbers come from benchmarks across a range of systems, from a modern amd64 workstation with an NVIDIA RTX 4070 down to a Raspberry Pi, running the whole tool catalog on each and sweeping Docker resource limits to find the real floor.

Running at the small end of these tiers (a Pi, an old laptop, a 2 GB VPS)? Low-Resource Setups turns these numbers into a concrete walkthrough with tuned caps.

Quick Reference

Tier Use Case CPU RAM GPU Storage
Minimum Image, files, and light PDF tools; single user; small batches 2 cores 2 GB None ~7 GB
Recommended All five modalities incl. video, PDF, and AI on CPU; batches; a few users 4 cores 4 GB None ~25 GB
Full Everything at speed incl. GPU AI; large batches; many users 6-8 cores 8 GB NVIDIA 8 GB+ VRAM (12 GB comfortable) ~35 GB

Architecture: 64-bit only (linux/amd64 or linux/arm64). SnapOtter runs natively on Intel/AMD servers, Apple Silicon Macs, and 64-bit ARM boards including the Raspberry Pi 4 and 5 (4-8 GB). It does not run on 32-bit ARM (armv7/armhf) — no image is built for it — nor on 512 MB-class boards such as the Pi Zero, which are below the memory floor (see below).

Minimum (image, files, and light PDF tools; no AI)

Resource Requirement
CPU 2 cores
RAM 2 GB
Disk ~5.5 GB (image) + data volume
GPU Not required

All 222 non-AI catalog tools - image (resize, crop, convert, compress, adjust, watermark), video (trim, mute, remux), audio (convert, normalize, trim), PDF (merge, split, compress, rotate, protect), file conversions, and dedicated conversion presets - run on modest hardware. Most operations finish in well under a second even on a large file: a 2.7 MB image resizes in ~0.05 s and re-encodes to WebP in ~2 s.

The memory floor is real, from a Docker resource-limit sweep: 512 MB cannot start the stack (even a single image resize is killed), 1 GB handles single-file operations but a multi-file batch runs out of memory, and 2 GB / 2 cores is the smallest configuration that handles batches comfortably.

deploy:
  resources:
    limits:
      cpus: '2'
      memory: 2G

The one CPU-heavy exception is video re-encoding. Stream-copy operations (trim, mute, container remux) are instant, but transcoding to a different codec is CPU-bound. A 1080p / 45-second clip re-encoded to VP9 (WebM) takes roughly ~40 s on a fast modern CPU, ~45 s on Apple Silicon, ~80 s on an older mobile 4-core, and ~130 s on an older 4-core server. If your workload is video-heavy, prioritize CPU cores and clock speed, or raise the container's cpus: limit — the shipped compose caps the app at 4 cores by default (8 on the GPU compose).

Resource Requirement
CPU 4 cores
RAM 4 GB
Disk 3 GB (image) + about 20 GB (all optional AI packs) + workspace
GPU Not required (CPU fallback)

Installing and running the larger AI bundles is what pushes the recommendation to 4 GB of RAM. With no optional packs installed the app idles around 360 MB. Legacy Python tools share a sidecar, while accurate OCR uses a dedicated long-lived dispatcher pinned to the active immutable generation. Before activation, the installer runs a smoke test on the candidate. It then atomically switches to the new dispatcher and drains the prior dispatcher before garbage collection. Every official accurate-OCR artifact must pass its worst-case release suite inside a 4 GiB cgroup, while the 4 GB host recommendation leaves headroom for the Node.js application, Postgres, Redis, queues, and concurrent work.

Most AI tools are perfectly usable on CPU; a couple really want a GPU. Measured on a modern 4-core CPU:

AI Tool CPU Time Usable on CPU?
Face detection (blur-faces, smart-crop, red-eye), noise-removal under 1 s Yes
OCR, transcription, subtitles 1-3 s Yes
Colorize, face enhancement ~10 s Yes
Background removal / replace / blur ~29 s Yes (you'll wait)
AI upscale (RealESRGAN) ~33 s small; minutes on large images Marginal — GPU strongly recommended
Photo restoration (full pipeline) several minutes No — needs a GPU or a fast many-core CPU

SnapOtter intentionally does not bake these model downloads into the Docker image. AI bundles are pulled only when an admin enables the related tool, stored in the persistent /data/ai volume, and shared by every tool that depends on the same model stack. This keeps the final container image small while still letting a full AI installation reach the larger storage numbers below.

Some tools depend on more than one shared bundle. For example, Passport Photo needs both background-removal and face-detection; if background-removal is already installed, enabling Passport Photo only downloads the missing face-detection bundle. The same reuse applies across all AI tools.

Optional AI pack storage estimates:

Bundle Disk Size
Background removal 4-5 GB
Upscale + Face enhance + Noise removal 5-6 GB
Face detection 200-300 MB
Object eraser + Colorize 1-2 GB
Accurate OCR (balanced/best) ~208-234 MiB download / ~409-488 MiB installed
Photo restoration 4-5 GB
Transcription ~600 MB
All bundles ~20 GB installed

Fast OCR is built into the image through Tesseract, adds about 25 MiB, and does not require the optional OCR pack or its 4 GiB memory requirement. Fast supports auto, en, de, es, fr, zh, and ja, but not Korean (ko). Korean uses balanced or best and therefore requires the accurate pack. The accurate pack is available in the official Linux amd64 and arm64 containers and runs ONNX Runtime on CPU. NVIDIA hosts use that same CPU OCR runtime, so OCR does not depend on the CUDA version or GPU architecture. The accurate runtime requires at least 4 GiB of effective memory: the configured container cgroup limit, otherwise host memory. SnapOtter rejects systems below that signed compatibility minimum before downloading the pack. Accurate-pack installation is also rejected on bare-metal/prebuilt archives whose libc and Python ABI cannot be guaranteed. On those unsupported hosts, Korean OCR returns an explicit incompatibility error and never silently falls back to Fast.

Replicas that share the same DATA_DIR must use the same CPU architecture; pin multi-replica deployments with node affinity. Mixed amd64/arm64 replicas need separate data volumes and independent SnapOtter deployments.

The accurate runtime keeps one active generation and purges its download cache after activation. For this release, a first install temporarily needs roughly 620-720 MiB for the archive plus staging, and an upgrade can peak near 1.2 GiB while the old generation remains active. The installer computes the exact requirement from the signed index and current generations before downloading or extracting, and fails early if the data volume is too small.

deploy:
  resources:
    limits:
      cpus: '4'
      memory: 4G

Full (AI tools on NVIDIA CUDA)

Resource Requirement
CPU 6-8 cores (video prep + concurrency run on CPU even with GPU AI)
RAM 8 GB
GPU NVIDIA with 8+ GB VRAM (12 GB recommended)
Disk ~35 GB total

An NVIDIA GPU (CUDA) dramatically speeds up the heavy AI models. Measured on an RTX 4070 vs a modern CPU:

AI Tool Speedup with GPU Notes
AI upscale (RealESRGAN 2×) ~47× The biggest win — under a second vs ~33 s (minutes on large images)
Face enhancement (CodeFormer) ~12× ~0.9 s vs ~11 s
Transcription (Whisper) ~4.5×
Background removal / replace / blur ~4× ~7 s on GPU vs ~29 s on CPU
Colorize ~1.8×
OCR, face detection, red-eye, noise-removal ~1× Already fast on CPU — a GPU doesn't help
Photo restoration none CPU-bound even on a GPU (0% GPU utilisation); a fast CPU matters more than a GPU here

The tools worth a GPU are upscale, face enhancement, transcription, and background removal. Face detection, OCR, and red-eye are CPU-bound and already fast, so a GPU adds nothing.

Peak VRAM usage reaches 7.5 GB during upscale with face enhancement. A 6 GB NVIDIA GPU works for most AI tools individually but will fail on upscale. 8-12 GB VRAM handles everything.

Intel/AMD iGPU acceleration through VA-API, Quick Sync, or OpenCL is not supported for AI inference today. Mapping /dev/dri into the container does not enable AI GPU acceleration; SnapOtter will run AI tools on CPU unless NVIDIA CUDA is available.

deploy:
  resources:
    limits:
      cpus: '4'
      memory: 8G
    reservations:
      devices:
        - driver: nvidia
          count: all
          capabilities: [gpu]

Concurrent Users

Parallel image-resize requests against the default 4-core-capped app container:

Concurrent Requests Avg Response Time Errors
1 0.4s 0
5 1.2s 0
10 2.1s 0

Response time degrades sub-linearly with no errors as the worker pool saturates. Raising the app container's cpus: limit (or using a host with more cores) lifts the ceiling. Note that heavy jobs (video transcode, CPU AI) hold a worker for their full duration, so size CPU to your expected number of concurrent heavy jobs, not just request count.

Supported Image Formats

SnapOtter supports 55+ input formats and 14 output formats, including RAW files from 20+ camera brands, professional formats (PSD, EPS, OpenEXR, HDR), modern codecs (JPEG XL, AVIF, HEIC, QOI), and scientific/gaming formats (FITS, DDS).

See the complete format list for details on every supported format, decoder used, and available quality controls.

Known Limitations

  • Content-aware resize crashes on large images (>5 MP) due to a limitation in the caire binary. Works fine with smaller images.
  • HEIF decode takes 13-23 seconds. HEIC (Apple's variant) is much faster at 0.3-0.9 seconds.
  • Upscale times out on CPU for anything beyond small images. GPU required for practical use.
  • CodeFormer face enhancement is significantly slower than GFPGAN (53s vs 2s on GPU). GFPGAN is recommended for most use cases.

Volumes

Mount / Volume Purpose Required?
/data (app) AI models, Python venv, user files Yes - file loss without it
/tmp/workspace (app) Temporary processing files (auto-cleaned) Recommended
SnapOtter-pgdata (postgres) PostgreSQL data directory (users, settings, pipelines, jobs) Yes - data loss without it
SnapOtter-redisdata (redis) Redis append-only file for durable job queues Recommended

Bind mounts vs. named volumes

Named volumes (recommended) — Docker manages permissions automatically:

volumes:
  - SnapOtter-data:/data

Bind mounts — You manage permissions. Set PUID/PGID to match your host user:

volumes:
  - ./SnapOtter-data:/data
environment:
  - PUID=1000    # Your host UID (run: id -u)
  - PGID=1000    # Your host GID (run: id -g)

Storage permissions

SnapOtter writes to two locations at runtime: /data (user files, logs, AI models and the Python venv) and /tmp/workspace (temporary processing scratch). Both must be writable by the user the container runs as. If either is not, the container fails fast at startup with a message naming the directory, the running UID/GID, and how to fix it — instead of booting "healthy" and then failing on the first upload with a cryptic error.

How permissions are handled depends on how the container is launched:

Default (starts as root, drops to snapotter) — the entrypoint starts as root, fixes ownership of the mounted volumes, then drops to the unprivileged snapotter user via gosu. Named volumes work with no configuration. For bind mounts, set PUID/PGID to your host user (above) so the files it writes are owned by you.

Kubernetes / OpenShift (non-root via runAsUser) — launched directly as a non-root user, the container cannot chown the volumes itself, so the orchestrator must make them writable. Set fsGroup:

securityContext:
  runAsUser: 999
  runAsGroup: 999
  fsGroup: 999        # makes mounted volumes writable by the pod

The image's writable directories are group-owned by GID 0 and group-writable, so a pod running with an arbitrary UID plus the root supplementary group (the OpenShift default) can write with no chown.

TrueNAS Scale (and other "foreign UID" setups) — TrueNAS runs apps as a non-root user (often 568:568) and mounts host datasets owned by a different user, so neither the entrypoint nor fsGroup makes them writable on its own. Choose one:

  • Run the app as root (recommended) — leave the app's user unset or set it to 0, and let the default entrypoint fix permissions and drop to snapotter.

  • Run as UID 999 — set the app's user/group to 999:999 (SnapOtter's built-in snapotter user) so it matches the image's ownership.

  • chown the host dataset to the UID the container runs as, from the TrueNAS shell:

    # Use the UID from the startup error (or run `id` inside the container)
    chown -R 568:568 /mnt/<pool>/<dataset>
    

The startup error names the exact UID to use, so the quickest path is to start the app once, read the message, then chown (or adjust the user) accordingly.

Environment Variables

Variable Default Description
AUTH_ENABLED true Enable/disable login requirement
DEFAULT_USERNAME admin Initial admin username
DEFAULT_PASSWORD admin Initial admin password (forced change on first login)
MAX_UPLOAD_SIZE_MB 0 (unlimited) Per-file upload limit in MB. The image ships 0; a source build starts at 100
MAX_BATCH_SIZE 0 (unlimited) Max files per batch request. The image ships 0; a source build starts at 100
RATE_LIMIT_PER_MIN 1000 API requests per minute per IP (set 0 to disable)
MAX_USERS 0 (unlimited) Maximum user accounts
TRUST_PROXY loopback,linklocal,uniquelocal Which peers may set the client IP through X-Forwarded-For. Private networks only by default
PUID 999 Run as this UID (for bind mount permissions)
PGID 999 Run as this GID (for bind mount permissions)
LOG_LEVEL info Log verbosity: fatal, error, warn, info, debug, trace
CONCURRENT_JOBS 0 (auto) Max parallel AI processing jobs
SESSION_DURATION_HOURS 168 Login session lifetime (7 days)
CORS_ORIGIN (empty) Comma-separated allowed origins, or empty for same-origin

Outbound proxy and private CA

The official container enables Node's environment-proxy support. If SnapOtter must reach the OCR runtime repository or other HTTPS services through a corporate proxy, set HTTPS_PROXY (and HTTP_PROXY when needed). Set NO_PROXY to a comma-separated list of hosts that must be reached directly, such as Postgres, Redis, and internal object storage.

If the proxy or an internal service is signed by a private certificate authority, mount the CA certificate read-only and point NODE_EXTRA_CA_CERTS to it. The file must exist when the Node process starts:

services:
  app:
    environment:
      HTTPS_PROXY: http://proxy.example.internal:3128
      HTTP_PROXY: http://proxy.example.internal:3128
      NO_PROXY: postgres,redis,minio,localhost,127.0.0.1
      NODE_EXTRA_CA_CERTS: /etc/snapotter/custom-ca.pem
    volumes:
      - ./company-ca.pem:/etc/snapotter/custom-ca.pem:ro

Keep the proxy credentials outside the Compose file (for example in a protected .env file or secret). Do not disable TLS verification: the signed OCR index authenticates release metadata, while normal TLS validation still protects transport and every other outbound request.

Health Check

The container includes a built-in health check:

# Check container health status
docker inspect --format='{{.State.Health.Status}}' SnapOtter

# Manual health check
curl http://localhost:1349/api/v1/health
# {"status":"healthy","version":"x.y.z"}

Reverse Proxy

TRUST_PROXY defaults to loopback,linklocal,uniquelocal, so SnapOtter believes X-Forwarded-For only from a peer on a private network. A reverse proxy on the same host, on a Docker network, or on your LAN is trusted out of the box, which means rate limiting, the login brute-force limiter, the audit log, and the enterprise IP allowlist all see the real client IP with no configuration.

Set TRUST_PROXY=true only when the proxy in front reaches SnapOtter from a public address, a cloud load balancer on a different network for instance. On a directly exposed instance that value makes request.ip attacker-controlled, because a caller who rotates the header gets a fresh rate-limit bucket per request.

Two things to know before you go measuring client IPs. Docker Desktop on macOS and Windows serves a published port through a userland proxy that rewrites every source address to the VM gateway 192.168.65.1, so no value of TRUST_PROXY recovers the real client there; deploy on Linux for anything internet-facing. And on any platform, reaching a published port over localhost is observed as the bridge gateway rather than as your client, so a localhost test tells you nothing about how a real client is attributed. The full table of TRUST_PROXY values and the Docker Desktop caveat are in SECURITY.md.

Two things matter for every proxy below: allow large request bodies (uploads), and do not buffer responses. A response-buffering proxy breaks SSE progress and, more visibly, makes a large file download "start but never finish", because the proxy holds the whole file before passing it on. SnapOtter sends X-Accel-Buffering: no on downloads so nginx streams them even if buffering is left on elsewhere, but proxies other than nginx need response buffering disabled explicitly (shown in each config below). If a download stalls partway, a buffering proxy in front is the first thing to check.

Nginx

server {
    listen 80;
    server_name images.example.com;

    # Match MAX_UPLOAD_SIZE_MB (0 = nginx default 1M, so set high for unlimited)
    client_max_body_size 500M;

    location / {
        proxy_pass http://localhost:1349;
        proxy_http_version 1.1;
        proxy_set_header Upgrade $http_upgrade;
        proxy_set_header Connection "upgrade";
        proxy_set_header Host $host;
        proxy_set_header X-Real-IP $remote_addr;
        proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
        proxy_set_header X-Forwarded-Proto $scheme;

        # Stream responses instead of buffering: needed for SSE progress
        # (batch, AI, feature installs) and for large file downloads.
        proxy_buffering off;
        proxy_read_timeout 300s;
    }
}

Nginx Proxy Manager

  1. Add a new Proxy Host
  2. Set Domain Name to your domain
  3. Set Scheme to http, Forward Hostname to SnapOtter (or your container IP), Forward Port to 1349
  4. Enable WebSocket support
  5. Under Advanced, add: client_max_body_size 500M; and proxy_buffering off;

Traefik

# Add these labels to the SnapOtter service in docker-compose.yml
labels:
  - "traefik.enable=true"
  - "traefik.http.routers.snapotter.rule=Host(`images.example.com`)"
  - "traefik.http.routers.snapotter.entrypoints=websecure"
  - "traefik.http.routers.snapotter.tls.certresolver=letsencrypt"
  - "traefik.http.services.snapotter.loadbalancer.server.port=1349"
  # Increase upload limit (default 2MB is too low)
  - "traefik.http.middlewares.snapotter-body.buffering.maxRequestBodyBytes=524288000"
  - "traefik.http.routers.snapotter.middlewares=snapotter-body"

Caddy

images.example.com {
    reverse_proxy localhost:1349 {
        flush_interval -1
        transport http {
            read_timeout 300s
            write_timeout 300s
        }
    }
}

flush_interval -1 disables response buffering, which is required for SSE progress events (batch processing, AI tools, feature installs) and for large file downloads to stream through instead of stalling. The extended timeouts allow large file uploads to complete without Caddy closing the connection early.

Cloudflare Tunnels

cloudflared tunnel --url http://localhost:1349

Note: Cloudflare has a 100 MB upload limit on free plans. Set MAX_UPLOAD_SIZE_MB=100 to match.

Troubleshooting

"Postgres not reachable: EAI_AGAIN" right after a failed first start

If the very first docker compose up -d fails partway (a port already in use is the usual reason), a plain up -d retry can start the app container without attaching it to the compose network. The app then crash-loops with:

Postgres not reachable: EAI_AGAIN

while docker ps shows postgres healthy. The error is real but points at the wrong container: without the network, DNS for the postgres hostname cannot resolve at all, and the restart policy replays the same failure forever.

Fix whatever broke the first start (usually: free the port), then force the app container to be recreated so it reattaches to the network:

docker compose up -d --force-recreate SnapOtter

Windows: reachable from other devices, not from the PC itself

With Docker running inside WSL2 (the usual Windows setup), the stack can be reachable from every other machine on your network while http://localhost:1349 times out on the Windows host itself, even with WSL's mirrored networking mode enabled. The port never shows up in Windows netstat, and nothing is wrong with the containers.

Open the app from another device, or from inside the distro using its own address (hostname -I in the WSL shell). If localhost forwarding happens to work on your WSL version, treat it as a bonus rather than something to depend on.

CI/CD

The GitHub repository has three workflows:

  • ci.yml - Runs automatically on every push and PR. Lints, typechecks, tests, builds, and validates the Docker image (without pushing).
  • release.yml - Triggered manually via workflow_dispatch. Runs semantic-release to create a version tag and GitHub release, then builds a multi-arch Docker image (amd64 + arm64) and pushes to Docker Hub (snapotter/snapotter) and GitHub Container Registry (ghcr.io/snapotter-hq/snapotter).
  • deploy-docs.yml - Builds this documentation site and deploys it to Cloudflare Pages on push to main.

To create a release, go to Actions > Release > Run workflow in the GitHub UI, or run:

gh workflow run release.yml

Semantic-release determines the version from commit history. The latest Docker tag always points to the most recent release.

Analytics

SnapOtter includes anonymous product analytics (tool usage patterns, error reports) to help catch bugs and improve features. It is on by default. Your files, file names, and personal data are never part of this. SnapOtter works normally with analytics disabled.

Disabling analytics

The runtime opt-out is a one-click admin toggle. Open Settings > System > Privacy and turn off Anonymous Product Analytics. It stops immediately for the whole instance, no rebuild required.

For an image that can never emit analytics, set the build-time hard-off by cloning the repository and rebuilding:

git clone https://github.com/snapotter-hq/SnapOtter.git
cd SnapOtter
docker compose -f docker/docker-compose.yml build --build-arg SNAPOTTER_ANALYTICS=off
docker compose -f docker/docker-compose.yml up -d

Or add the build arg to your existing docker-compose.yml:

services:
  snapotter:
    build:
      context: .
      dockerfile: docker/Dockerfile
      args:
        SNAPOTTER_ANALYTICS: "off"