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example-custom-module/mwm/workflows/crisis-support/README.md

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+# Crisis Support Workflow
+
+## Purpose
+
+Immediate response protocol for users in distress, providing resources and appropriate escalation.
+
+## Trigger
+
+Crisis trigger from any agent (emergency response)
+
+## Key Steps
+
+1. Crisis level assessment
+2. Immediate de-escalation techniques
+3. Safety planning
+4. Provide crisis resources
+5. Encourage professional help
+6. Follow-up check scheduling
+7. Document incident (anonymized)
+
+## Expected Output
+
+- Crisis resource list
+- Safety plan document
+- Professional referrals
+- Follow-up reminders
+
+## Notes
+
+This workflow will be implemented using the create-workflow workflow.
+IMPORTANT: NOT a substitute for professional crisis intervention. Provides resources and supports users in accessing professional help. Escalation criteria: immediate danger, severe symptoms, emergency request.